This should be someone who has the authority, seniority, enthusiasm and time to lead changes. Following positive initial outcomes for personal budgets in social care in England, the NHS is now exploring how they could be used in health for people with long-term conditions. As it looks set to be rolled out further, all those working in health and social care need to understand the processes involved and the concepts that support it. Personalisation is moving from being a policy aspiration within healthcare to being a reality. It offers a framework for commissioners and providers of health services to ensure a joined-up approach and access to high quality, flexible and responsive health care. The challenges identified included the extent of cultural change required by staff and service users, the increased clinical time needed to complete the personal health plans and their brokerage, decisions around when to offer a personal health budget and the financial processes involved (including the need to gain Legal Aid). Personalisation means addressing the needs and aspirations of whole communities to ensure everyone has access to the right information, advice and advocacy to make good decisions about the support they need. Personal budgets also look set to change the way care services are commissioned. It means that everyone eligible for support (generally from social care or health authorities) is empowered to shape their own lives and the services they receive. In order to achieve successful personalised services, staff will need to work seamlessly across professional boundaries. Personalisation is about the dignity and well-being of the individual. (NHS Confederation, 2009a, Alakeson V, 2007). Martin Hodgson reports. The Bill is intended to provide people with a right to a personal budget but also allows them to leave the management of their care and support to their local authority. Personalisation is a social care approach developed by the Department of Health. SCIE At a glance 30Published: October 2010. Personalised care planning should start with a discussion between the professional and service user to identify goals to support their health and wellbeing. There are also concerns that a number of groups including people with dementia, those with other mental health problems and those who lack mental capacity, are not yet benefiting from this approach. Written by SCIE, in conjunction with the NHS Confederation. In the fields of health and social care, personalisation focuses on placing the individual at the centre of their care and an understanding that they know best what their needs are … Coronavirus guidance for social care and social work, social care All such schemes work on the basis that the individual is best placed to know what support they need and how their needs can best be met. It is expected that the portal could include profiles of all registered residential and domiciliary care providers carrying basic information, such as compliance with Care Quality Commission standards, and, where available, additional information on quality, including user reviews. Personalised care planning, personal health budgets and a person-centred approach are all phrases used within the overarching theme of personalisation. Remain compliant and stay ahead of industry changes in Practice Manager. This means starting with the person as an individual with strengths, preferences and aspirations and putting them at the centre of the process of identifying their needs and making choices about how and when they are supported to live their lives. Rolling out the NHS Comprehensive model of Personalised Care, so that 2.5 million people can have choice and control over support for their mental and physical health. Evidence from health systems in countries that have introduced personal budgets suggests they can be a powerful tool in improving service user satisfaction and help increase the treatment choices available. The individual owns the plan, can receive a printed copy, and chooses who has access to it. NHS Bedfordshire’s service redesign pilot aimed to explore how the personalisation models used in social care could be adapted for use in the NHS. Without a wider range of options of what health services are available, the choice offered to newly empowered service users will be limited. Within Hertfordshire and West Essex, we see … Perhaps the most visible sign of the development of a personalisation model for care is the appearance of different ways of paying for services, especially government policy in rolling out direct payments and individual or personal budgets. Personalisation is having a significant impact on the roles of social care professionals, particularly those employed within council adult social care teams, including social workers. The guide contains a suite of learning materials which can be used as part of individual or team development. The draft Care and Support Bill includes plans to make personal budgets a mandatory part of all care plans, meaning they would apply to all council-funded users, including those in residential care, from the Bill’s point of implementation.